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Create your own “canned” responses

Have you ever needed to reply regularly to several issues in a timely (and “canned”) manner? If so, the Form Letter Machine from Donation Coder is for you.

From the official website:

The Form Letter Machine is a program that will help you to write letters and emails by mixing and matching from pre-written paragraphs.

It’s useful for people who regularly need to send out emails which include different components in different circumstances. For example if you field technical support requests, or if you need to reply to various inquiries, etc.

It enables you to assemble text from multiple paragraphs, each one customized for a specific type of inquiry or response. You can build your own configurations using checkboxes and radioboxes and nested groups, and then easily write new letters or respond to inquiries by checking off the components you want to include. A real-time preview allows you to view the message as it is composed. The program also supports user defined variables, which allows you to quickly personalize the template with a name or other data that is specific to the task. The text is then copied to the clipboard and can be used in your e-mail program or word processor.

It initially comes with just one configuration tree (where you can set a reply to someone based on: whether they are an employee or not (for instance), what their problem is, and, finally sign the letter with your name (or someone else’s name).

Here’s an example:

A typical Microsoft Word issue...A typical Microsoft Word issue…

This program, while quirky and hilarious, is quite useful for sending out replies to many issues regularly to many people.

The program itself is right at 2 megabytes, so it’s a very quick download. You can also view a Flash video of it in action. Worth the download!

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